ordering process
Photo Guide
Follow the tips below when taking your pet’s photo! If you aren’t able to follow these steps exactly, don’t worry! We have a dedicated team who check all orders and photos as they come in.
If your photo doesn’t meet our criteria, we’ll let you know within 1 hour of receiving your order, and help you choose a more suitable one!
• Close up photos work best!
• Take your photo at eye level with your pet.
• Take your photo in natural daylight and don’t use flash.
• Try to get your pet to sit or stay still – make sure there’s no blur.
• Make sure long floppy ears are in the photo and are not out of frame.
Shipping Times
Shipping Times
USA: 3-5 working days
CA, AUS, UK: 5-7 working days
Europe: 5-10 working days
Rest of world: 10-15 working days
All orders are shipped fully tracked.
• Clothing product previews will be ready in 2-3 days.
• We’ll start printing within 48 hours of receiving approval of your artwork!
Returns
As all orders are personalized and one of a kind, we do not accept returns. We do offer a 100% satisfaction guarantee. If you are unhappy with your item once received, we will redo and replace the item free of charge.
Satisfaction Guarantee
Satisfaction Guarantee
We send you a preview of your portrait as soon as it’s finished. You can request unlimited edits until you’re 100% happy with your pet portrait.
If you don’t like your item once you receive it, we will offer to redo and replace your item, no questions asked.
We’ve designed pet portraits for over 600,000 customers since 2019 and have thousands of 5 star reviews.
Still not sure? Contact our support team and we’ll answer your questions.
Let’s get started on your pet art today – all pets welcome!
Shipping Times
Capture your beloved pet’s unique charm with a custom pet portrait from @Pethuo. Our framed posters are lovingly designed by real artists who pour their time, care, and attention into capturing your pet’s beauty. Your pet’s personality will shine through the artwork and you’ll be stunned by the attention to detail.
- Designed by hand
- Artwork proof ready in 1-2 days
- Unlimited edits free of charge
- Suits all homes and interiors
- Hangers already attached, ready to display
"Turn Paw-some Moments into Heirloom Art"
Does your camera roll look like a “Who’s Who” of your dog’s naps? We get it – those derpy grins, midnight zoomies, and the way your cat somehow photobombs every work call deserve better than lost in the cloud. Our laser-engraved wooden frames immortalize Mr. Whiskers’ toe beans in 3D texture you can actually feel. Bonus: Hidden compartment for their first collar tag. Because Fido isn’t just a pet – he’s the CEO of your heart.
Over 34,000 5-Star Reviews!
"You captured my pet's personality perfectly! You included all of his finer details, and my wife was crying happy tears for hours. Thank you!"
Over 34,000 5-Star Reviews!
"You captured my pet's personality perfectly! You included all of his finer details, and my wife was crying happy tears for hours. Thank you!"
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Frequently Asked Questions
Can I print more than one pet on one product?
We offer modern pet portraits for up to 4 pets in one print. We plan on expanding to offer up to 6 pets in future.
To find the right portrait for your fur family, click the main menu and find multiple pets.
Can I see the pet portrait before printing?
Yes, Crown and Paw offer free previews and unlimited edits on all orders. You usually see a proof of your pet art 1-2 days after placing your order. Request any edits or approve for printing and shipping.
Is my pet photo good enough to use?
We check all pet photos as we receive new orders. If there’s an issue we’ll contact you via email to request more photos of your fur baby.
The best photos are taken in natural daylight (no flash), and at eye-level with your pet.
What if I don't like my pet portrait?
If you don’t like your custom artwork we will edit it as per your requests. We print once you tell us you’re happy.
Do you ship worldwide?
Yes we have shipped over 600,000 pet portraits around the world, and we always use fully tracked shipping.
Can you feature my pet on your website?
This is a popular question! If you tag us on Instagram using @pethuo we will do our best to make your pet our next superstar.
Do you just design dog portraits?
Not at all. We design portraits for pets of all shapes and sizes. Cats, horses, rabbits and anything in between. All animals are welcome!
We bought this for our son's beautiful puppy baby for his birthday! He was so happy!
A gift for a friend. The store is very good. Very satisfied!
15 reviews for The Captain